Frequently Asked Questions

What types of Insurance do you take?

We have chosen to be a cash based service.  This means that you pay us at the time the service is rendered.  We take cash, debit cards, or credit cards for our services.

 

This decision was carefully made so that we could work for our clients and not insurance companies. We want to be able to give the best care to our patients without being limited by number of visits, length of time or diagnosis.

 

Will this be expensive since I will be paying out of pocket?

Our goal is to give you the best value for your money.  We want to spend thorough time with you to meet your exact needs.  Our goal is to save you money in the long run by avoiding costly surgeries, mounting co-pays and deductibles. Our goal is to be as transparent as possible with you, we do not have any hidden fees or co-pays. We will focus on 1:1 care with a heavy education component that is tailored to meet your needs.  We want to do this in as few visits as possible and educate you on how to progress your exercises at home to gain better function- on average to have success you will need 6-10 visits. 

 

Will my insurance company reimburse me for your services?

It depends on your insurance company.  We will be happy to provide you with a Super Bill that you can submit to your insurance company in attempt to receive reimbursed for what you have paid out of pocket.  All insurance plans are different, so it would be best to talk to your provider.

 

Can I use my Health Savings Account to pay my bill?

Yes, you can use it for all physical therapy services.  Group and single yoga classes are not covered.

 

Do I need a referral from my physician?

No, however we will contact your physician after we initiate a plan of care to let them know that we are working with you in order to have good communication with your doctor.  If at any time, we feel that we are unable to provide adequate treatment for your condition, or it is out of our scope of practice we will refer you back to your physician.

 

What are your hours of business?

We are available Monday-Friday 8am to 4pm.  If these times do not work for your schedule please let us know and we will try our best to work something out to meet your needs.

 

How long can I expect a treatment to last?

We do not put limitations on the amount of time we spend with our clients.  Our goal is to listen to you and problem solve ways to help you get better. A typical therapy session may last anywhere from 45 minutes to 1.5 hours. However, your initial evaluation will be more thorough in order for us to complete a full history and examination and may take more time.

 

Will I always see the same therapist?

At this time you will have all of your visits with Dr. Aimee Bailey.